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Mortgage Origination Manager

HRCU, Rochester, NH

HRCU is seeking an experienced manager to be responsible for the day-to-day operations for origination reporting to the SVP of Lending. The manager supervisors two Senior Mortgage Originators and provides coaching to ensure employees are identifying the needs of members and making recommendations. Service excellence is a top priority ensuring that outstanding service is delivered to both internal and external members. 

Mortgage Loan Officer responsibilities include adequately and effectively provide for the credit related needs of members within the policy, objectives and goals established by credit union management. To provide financial counseling to members in order to improve their financial lifestyles. To perform the activities associated with providing real estate lending services to the membership. In addition: to recommend procedures to management, as needed, to ensure member service objectives are being achieved and to ensure the credit union's smooth and orderly operation.

Responsibilities

  • Compile data to produce reports as requested.
  • Make recommendations regarding new products, processes and streamline workflow processes.
  • Prepares and/or reviews all mortgage documents for completeness and accuracy.
  • Community Relations and Business Development: Be a visible presence in the local community. Promoting the credit union through active participation in business, community, and charitable organizations and activities. 
  • Work closely with credit union business development, membership development, lending, and commercial staff to assist in the development and monitoring new business within the community and maintain strong personal relationships with existing members and business partners.

Requirements/Skills Needed

Prior mortgage origination experience is required.

Experience: 5 to 10years of similar or related experience.

Education: (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.

Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Other Skills:

  • Effective listening skills, good judgement and reasoning are an essential part of this job.
  • Experience in multiple software programs.
  • Possess mathematical skills.
  • Organizational skills and perform multiple tasks with attention to detail.
  • Proactive approaches to problem-solving.

How to Apply

Visit https://recruiting.paylocity.com/Recruiting/Jobs/Details/3088644 to apply.